We are here to answer at your convenience be it residential or commercial, give us a call or send us a message. For emergency Air Conditioning and Heating services do not hesitate to call us right away at:
AGES Services Company
1080 S Kimball Avenue, Suite 150
Southlake, TX 76092
Open Office Hours
M-F: 8am – 5pm
S-S: By Appointment Only
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FREQUENTLY ASKED QUESTIONS
Here are some common questions regarding air conditioning, heating and ventilation. Please do not hesitate to contact us with any issues or questions you may have concerning your HVAC.
What does MERV on my air filter mean?
MERV stands for Minimum Efficiency Reporting Value, so basically the higher the MERV number the smaller the particle it can trap from the air. MERV values vary from 1 to 16.
How often does my air filter need to checked?
If it’s a 1” filter every month and 4” filters every 6 months.
How often does my air filter need to be replaced?
Whenever it is dirty, each home environment is unique, we have seen up to 3 months on a 1” filter and it is not uncommon to see 4” filters go over a year before needing to be replaced.
What is auxiliary heat?
If your auxiliary heat is on it means 1 of 3 things, 1. The heat pump is in defrost mode. 2. The outdoor temperature is low enough that the heat pump is unable to meet the desired setpoint. 3. The setpoint is 2 degrees or higher than the actual room temperature. All of these are normal operations of your heat pump.
What is emergency heat?
This when the heat pump is not operating and you are only getting heat from you backup heat. Backup heat can be electric or gas depending on your fuel source.